Operational Intelligence

Companies don't need
more technology.
They need to operate better.

Operations isn't the brake. It's the engine.

Data intelligence, agentic AI and resilience that turn your operation into a competitive advantage.

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17 years in business
5,000+ projects delivered
150+ active clients
200k+ consulting hours a year
350k users reached

Why Orangefox

What keeps large companies awake isn't a lack of innovation. It's an operation that can't keep up with growth.

Data that never becomes a decision. AI with no process behind it. Teams at capacity, and growth that turns into chaos.

That friction has a price, and almost nobody names it.

We name it. And we remove it.

Where we work Retail & E-commerce Food & Agribusiness Manufacturing Healthcare Services

Operational
Intelligence

Three fronts.
One delivery.

Data, agentic AI and senior capacity working together to turn an operation into a competitive advantage.

01

Data Driven

Data that becomes a decision.
Not a report.

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02

AI Driven

Operations that run themselves.
No friction.
No overhead.

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03

Outsourcing

Senior capacity.
Operations that never stop.

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Some of the companies that trust Grupo Orangefox

Results that show up in the books.

Not in the deck.

AI Driven · Customer service

Animal protein industry

60%

Lower cost to serve, with SOFIA™ running inside the operation.

Data Driven · Decision making

Food retail

10×

Faster decisions, with a real-time data lake behind them.

Data Driven · Automation

Food manufacturing

7,680h/year

Hours of manual work removed through analytics automation.

Data Driven · Franchises

Fashion retail

100%

Of the franchise network reporting automatically, in real time.

Data Driven · Customer journey

Children's retail

↓ Cancellations

Data applied to the customer journey, cutting revenue lost to cancellations.

AI Driven · Loyalty

Chemical industry

Full app

A loyalty app with built-in CRM, gamification and cashback, from concept to launch.

The people who run operations with us.

We launched the app in two months , with the UX track, design and the development team working side by side, around the clock. Thanks to Orangefox, and to the whole data foundation we built before it.

Maurício Tavares
Head of Data and Technology, Flora

We have Orangefox consultants inside the company, running data and AI projects with us. It's a big partnership, and it keeps going.

Rafael Bessa
Data Coordinator, Swift

A year ago we had to rebuild our BI platform. Orangefox helped us choose it, implement it and grow it. We're renewing now. If you're thinking of becoming a client, they're a great company.

Katia Warmling
Head of Data, Schulz

A truly consultative approach, always focused on solving business challenges before talking about technology.

Luis Picinini
Global Channel & Alliances Leader, Qlik
Our own product

The CEO asks.
SOFIA™ answers with your company's real numbers.

SOFIA™ is Grupo Orangefox's agentic AI. Connected to the client's own data environment, it answers any question from the C-level with the real numbers of the operation, not with estimates and not with generic data.

No waiting for the report. No depending on whoever is free. The company's intelligence within reach of whoever decides, at the moment they need it.

Meet SOFIA™ →

What the C-level asks. What SOFIA™ answers.

📊 "What was the real margin by channel this week?"
🔍 "How much are we losing to irregular refunds?"
⚡ "Which stores are below target, and why?"
📈 "How does stock compare with forecast demand?"
🎯 "Which client is most likely to churn this month?"

FAQ

O que nos perguntam antes de começar.

What is Operational Intelligence?
It is the discipline Orangefox created for a problem that had no name: operational friction. It is not one more tool, and not an isolated technology project. It means looking at where the operation loses time, money and decisions, and removing that with data, automation and senior people. The thesis is simple: companies do not need more technology, they need to operate better.
How much does a project cost?
It depends on scope, which is why we publish no price list. What we can say up front: we work on fixed-scope projects or on allocated capacity, and in both cases the price comes out of a diagnostic conversation, where we understand your problem before proposing anything. That conversation is free and takes about 45 minutes.
How long until we see results?
It depends on the front. In automation and data, the first delivery in production usually lands in weeks rather than quarters, and one of our cases went from concept to production in two months. Data architecture projects run longer, but we work in partial deliveries that create value before the end.
Do you replace my IT team?
No. We come in as a senior extension of the operation you already have. On some fronts we work beside the internal team; on others we take over support so the team is free for what is strategic. The client decides which shape it takes.
How does the diagnostic conversation work?
Forty-five minutes, by video call, with no commitment and no generic deck. You tell us where the operation gets stuck; we map the friction and say what can be solved, how long it takes and in what order. If working together does not make sense, we say so on the spot.
How do you handle my business data?
We follow your own policies and governance, under a confidentiality agreement, with least-privilege access and separation by environment. Sensitive data stays in the client infrastructure whenever possible, and we never download anything. We follow Brazilian data protection law across the whole cycle: no personal data in logs, and no test environment running on untreated production data. Full compliance and database protection.
Ver todas as perguntas

Ready to make the operation grow with the business?

Talk to a Grupo Orangefox specialist. No generic pitch, just an honest read of what makes sense for your operation.

Book a call